Exchange or return is permitted within 14 days of receipt. Note: The company bears the shipping costs only if we send a wrong product. Otherwise, the customer bears the shipping costs when exchanging or returning.
How to replace the product?
1-Write the phone number or email from which you made the order
2-Write the order number
3- After your order appears, mark the items you want to exchange or return.
4-If you want to exchange, choose Exchange
5-If you want to get your money back, choose Refund
6- In the event of an exchange, make a new order and then you will enter the basket for the selected products, and it will be in a written line (add a note). Please note that if the old order number is not written in the note field, it will be counted as a new order only and not an exchange.
